I hired this window cleaning company expecting a complete and professional job, but it was a major letdown. While the glass was cleaned, they completely ignored the inside tracks. When I asked about it, Travis told me it would cost an extra $5 per window — bringing the total to $21 per window, which is ridiculous for something that should be part of the standard service. After the job, I called the company to express my concerns. The person I spoke with said they only charge $2 per window for track cleaning — completely contradicting what their worker told me on-site. The pricing inconsistency alone is frustrating and unprofessional. What really bothered me is that the tracks could’ve been wiped down easily during the window cleaning process. How someone can leave dirt right next to a clean window and consider that a job well done is beyond me. None of the companies I’ve used before ever ignored the side tracks — it’s always been included. This was super disappointing and terrible customer service overall. If you don’t want to spend another hour cleaning up after paying a “professional,” I strongly recommend not using this company
Mahlet Zemedie 7/23/2025 